Our Services
Comprehensive revenue cycle management tailored for therapy practices. From claim submission to credentialing, we handle it all.
END-TO-END BILLING
Complete Revenue Cycle Management
We manage every step of your billing process with precision and professionalism. Our team understands the unique challenges therapy practices face and delivers results that maximize your revenue.
Daily electronic claim submission with real-time tracking
Paper claims printed and mailed with certified delivery
All payments posted accurately within 24-48 hours
Unpaid claims followed up within 30 days
Monthly patient receipts available upon request.
Final review of unpaid accounts with your office
CORE SERVICES
What We Handle For You
Patient Demographics
Complete and accurate entry of patient demographics and insurance information, ensuring clean claims from day one.
Payment Posting
All patient payments and insurance payments posted accurately, with EOBs reconciled and discrepancies flagged.
Charge Entry
Precise entry of medical billing procedure codes, fees, and diagnosis codes with thorough quality checks.
Secondary Billing
Secondary insurance billed promptly after primary insurance action, ensuring no revenue is left uncollected.
Claims Submission
Electronic claims submitted daily through secure clearinghouses. Paper claims printed, mailed, and tracked.
Follow Up & Appeals
Persistent follow-up on unpaid EOBs by contacting insurance companies, providers, and patients to resolve issues.
PREMIUM SERVICES
Beyond Standard Billing
Services that set us apart and give your practice a competitive edge.
Patient Demographics
Before any service is rendered, we verify patient benefits and eligibility. This proactive approach prevents claim denials, reduces patient confusion, and ensures you know exactly what's covered before treatment begins.
​
-
Real-time eligibility checks
-
Coverage limit verification
-
Prior authorization requirements identified
-
Patient cost estimates provided
Authorizations & Pre-Certifications
We obtain and track prior authorizations and pre-certifications, ensuring services are approved before billing. Our team handles the paperwork, phone calls, and follow-ups required to keep your authorizations current.
​
-
Prior authorization submissions
-
Recertification tracking
-
Denial appeals management
-
Authorization expiration alerts
Out-of-Network Billing
We expertly handle out-of-network insurance billing so your patients never have to deal with the complexity. We submit claims, follow up on reimbursement, and communicate directly with insurance companies on behalf of your patients.
​
-
Direct insurance communication
-
Single case agreements negotiated if available.
-
Superbill generation
-
Patient reimbursement guidance
Credentialing Services
Credentialing is available for an additional fee and is not included in the standard service package. We manage the complex process of getting you in-network with major insurance payers, handling applications, documentation, and follow-ups from start to finish.
​
-
Initial credentialing applications
-
Re-credentialing management
-
CAQH profile maintenance
-
Payer contract negotiations
